9501 Morton Davis Drive | Patterson, CA 95363

Phone 209.895.9493 | After Hours Emergency 209.620.4230

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About Your Bill


BILLING
Western Hills Water District offers a convenient way to pay your bill, how to read your billing statement and understand what the charges and fees mean on your billing statement.

PAY YOUR BILL
Choose a payment option that best suits you.

PAY BY PHONE
Call (209) 895‐9493 and use your credit card to pay by phone during regular business hours Monday through Friday 9 A.M. TO 4:30 P.M.

AUTOMATIC PAYMENTS
Have your payment automatically deducted from your credit card account each month.

PAY AT OUR OFFICE
For immediate credit, our business office at 9501 Morton Davis Drive, Patterson, CA 95363, accepts cash, checks, money orders and credit cards Monday through Friday from 9 A.M. to 4:30 P.M. We are closed Saturday, Sunday and major holidays.

NIGHT DROP
Drive through and drop off your check or money order payment 24 hours a day at our outside drop box located at 9501 Morton Davis Drive, entrance of our business office.
We post payments the next business day (no pending shutoffs, please). Please include your payment stub and write your account number on your check or money order.

PAYMENT LOCATION
You can pay your WHWD billing statement at our business office located at 9501 Morton Davis Drive, Patterson, CA 95363 during business hours Monday through Friday 9 A.M. to 4:30 P.M. Closed Saturday, Sunday and major holidays.
All payments may take up to 5 business days to post. We recommend mailing your payment at least five business days before the billing statement’s due date.


NOTE: After Hours service fees apply to any after hour request that is determined not to be a WHWD responsibility, requiring a field technician after 2 P.M. to 9 A.M. Monday through Friday, all day Saturday, Sunday and major holidays.

RESIDENTS RESPONSIBILITY
Any leaks, pipe breakage or pressure problems etc. from meter to the home is the resident’s responsibility to maintain. Issues from the meter to the street are WHWD’s responsibility.

BILLING STATEMENTS
Water and Sewer services are billed from the 1st to the 31st of every month. Statements are sent out at the beginning of the month and due the 25th of the month.

DELINQUENT SHUTOFFS
Delinquent accounts will receive a 10 day and 5 day notice with a Shutoff date scheduled.

If you have any questions or inquiries call our business office (209) 895‐9493 during business hours. After hours call our Emergency Hotline (209) 892‐9259.

[link to Delinquent Shutoff]

WATER RATES
WHWD provides raw water, treated water, and wastewater services to the developed portions of Oak Flat within the Diablo Grande subdivision.

RAW WATER
Current Rate: $875 per acre foot of raw water. Customers of raw water would be the Diablo Grande golf courses, Vineyards, and Construction.

TREATED WATER
Customers of treated water are the residences, commercial and any other users that have the facilities to accept treated water within the service boundary of the District.
Commercial users within the WHWD service boundary are non residential users that have the facilities to accept treated water. Examples of these are: Diablo Grande Homeowners Association and Diablo Grande Golf and Country Club.

The WHWD pricing system is made up of two elements: a fixed monthly service charge and a uniform volume charge. The fixed monthly charge is collected whether the customer uses water or not during the period billed. The fixed monthly charges exclude any water. The uniform volume charge is set for every 750 gallons of water.

Current Rate: $35 per month + $1.25 for every 750 gallons.

WHWD encourages practicing water conservation raw or treated.

Wondering how much your water and wastewater billing statement will be? Use the calculator on this page to estimate your bill.

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SEWER RATES
The WHWD has an agreement with the City of Patterson to treat and dispose of wastewater generated within the service boundary of the District. This agreement requires the WHWD to pay 1.5 times the City of Patterson’s standard residential wastewater fee.

Current Rate:
$25.00 per residential unit per month for wastewater service. The City of Patterson charges the WHWD $39.54 per residential unit per month

STORM DRAIN SERVICE
Current Rate: $5.00 per month. This charge is for all excess water accumulated from all properties, including irrigation to rain.

Wondering how much your water and wastewater billing statement will be? Use the calculator on this page to estimate your bill.

[Need link –Charles]

HOW TO READ YOUR BILL

Western Hills Water District Western Hills Water District Western Hills Water District
Western Hills Water District Western Hills Water District Western Hills Water District
Western Hills Water District Western Hills Water District Western Hills Water District

Address: 9501 Morton Davis Drive Patterson CA 95363

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